Refund and Returns Policy

Last updated: 27th December 2025

Thank you for purchasing from BuyAIWeb.com.

Due to the nature of our products, all sales are final. Please read this Refund Policy carefully before making a purchase.


No Refund Policy

BuyAIWeb.com sells digital products in the form of downloadable website source code. Once a purchase is completed and access to the digital product is provided, we do not offer refunds, returns, or exchanges under any circumstances.


Why No Refunds?

  • All products are digital and instantly accessible
  • The website source code can be downloaded immediately after purchase
  • Digital products cannot be “returned” once delivered
  • The product details, features, and support scope are clearly mentioned before purchase

By completing a purchase, you acknowledge and agree to this No Refund Policy.


Support Is Not a Refund

If you purchased a product with support, we will:

  • Provide assistance within the scope of the selected support plan
  • Fix eligible bugs
  • Help with rebranding or minor customization (as stated in the plan)

Support services do not qualify for refunds, partial refunds, or chargebacks.


Exceptions

We do not offer exceptions, including but not limited to:

  • Change of mind
  • Lack of technical knowledge
  • Incompatibility with third-party services
  • Failure to provide required hosting, domain, or API keys
  • Delays caused by missing user information
  • Non-use of the product after purchase

Chargebacks & Payment Disputes

  • Any unauthorized or fraudulent chargeback attempts will be treated seriously
  • Users are encouraged to contact us before initiating a dispute
  • We reserve the right to suspend services or deny future purchases in cases of abuse

All payments are processed securely via Stripe, and transaction records are maintained.


User Responsibility

Before purchasing, users are responsible for:

  • Reviewing product descriptions
  • Understanding support scope
  • Ensuring they have required services (hosting, domain, APIs, email services)
  • Confirming technical compatibility

Contact Us

If you have questions before purchasing, please contact us:

📧 Email: buyaiweb@gmail.com

We strongly recommend reaching out if you are unsure whether a product meets your needs.

All transactions and invoices are issued by XUNIVERSE LTD, United Kingdom.


BuyAIWeb.com

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